Workers are interrupted by email 96 times in an 8-hour day. It takes 25 minutes to resume a prior task after an email interruptions. The numbers are shocking, but are they reliable?… Read More Why Are Email Stats So Shocking?
How we feel about email may be more problematic than what it actually does to our productivity.… Read More The Emotional Downward Spiral of Email
Breaks generally help productivity, but the details such as what we should do during them, when we should take them, and how long they should last, are key. … Read More How Should You Schedule Your Breaks to Maximize Productivity?
People complain that email causes stress. But is there any scientific truth to the claim?… Read More Does Email Cause Stress?
The advice to quit email, whether that means getting rid of all internal company email or just quitting your email application while you’re working, more often than not meets a harsh reply: “No. I can’t.” Is there evidence that the advice is any good in the first place? And more importantly, when people have given… Read More Is Quitting Email Possible?
Quick switches away from your primary task could cost you more than 2 hours of distracted time. And that’s not per day. That’s per switch! What’s going on with task-switching, and is it as unproductive as it seems?… Read More How Much Time Do We Lose Task-Switching?
We use email all the time for jobs it was never designed to handle. Doing so creates additional work and adds to stress. How can we get ourselves out of this productivity pickle? … Read More What’s Wrong With Email Part 5: It’s the Wrong Tool
Why is email such a headache? Email is consistently named one of the biggest distractions, an unproductive waste of time for knowledge workers, and a huge source of stress. In this special series on email and productivity, I’ve highlighted several major problems with email that cause workers to hate it so much. I’ve already noted… Read More What’s Wrong With Email Part 4: False Sense of Urgency
Workers check their email a lot, but they don’t necessarily do anything with the messages when they check them, which causes a big loss in productivity.… Read More What Wrong With Email Part 3: We Check, But We Don’t Process
With email, most people receive more than they send (Renaud, 2006). Take a minute to wrap your head around that fact, and think about whether it’s true for you. Now consider that new email messages are often obligations that carry a cost (as I noted in Part 1 of this series on email and productivity).… Read More What’s Wrong With Email? Part 2: We Get More Than We Give